Skip Navigation
  • Elevators
  • Escalators
  • Modernization
  • Maintenance/Repair

Westfield San Francisco CentreSan Francisco, California

Back to Projects

Westfield San Francisco Centre project example
Westfield San Francisco Centre project example
  1. thumbnail Westfield San Francisco Centre project example
  2. thumbnail Westfield San Francisco Centre project example
Retail Forum Shops at Caesars Palace Previous South Coast Plaza Next

Related Resources

  • Case Study

Products Used

  • Hydraulic Elevator
  • Linear (Straight)
  • Spiral (Curved)
  • Maintenance/Repair

Request a Quote

  • Year Completed: 1988
  • Elevator Units: 14
  • Escalator Units: 19
  • Architect: Whistler-Patri Architects

An elevator service partnership built on trust and exceptional service

Westfield creates high-quality shopping, dining, leisure and entertainment experiences for retailers and customers nationwide. Westfield’s partnership with Mitsubishi Electric began in 2002 when Westfield purchased the iconic San Francisco Center Mall, which was equipped with 14 Mitsubishi Electric elevators and 19 escalators — including six spiral escalators. Over the years, stellar performance and dependability led to Westfield choosing Mitsubishi Electric as its maintenance partner in every region where Mitsubishi Electric has an office.

“They understand our business and why we insist on predictability. And we’re not just talking predictable bills. We don’t have to call them as often because they do proactive maintenance. But if we need them, they’re very responsive.”

Sal Masotto, Senior Director, West Region Facilities Management, Westfield

A custom service contract to reduce callbacks and TCO

80% of the equipment maintained by Mitsubishi Electric for Westfield is legacy equipment manufactured by a third party. To help lower Westfield’s total cost of ownership, Mitsubishi Electric created a custom Elevator and escalator maintenance service solution that reduces callbacks for equipment — regardless of manufacturer — while ensuring a predictable monthly fee. By eliminating potential callbacks through preventative maintenance, Mitsubishi Electric can afford to cover late hours, vandalism and would-be billable events at no additional charge — extending Quality in Motion® to Westfield’s operating budget.

Loading...
Toggle Sitemap

Site Map

  • About Us
    • Why Mitsubishi Electric Elevators?
    • Our People, Our Community
    • Mitsubishi Electric Innovations
  • Products
    • Elevators
    • Escalators
    • Modernization
    • Maintenance
  • Projects
    • The Charter Hotel
    • Pechanga Resort and Casino
    • The NoMad Hotel
    • Troy Block
    • The Hamilton
    • Courtyard Anaheim
  • News & Resources
    • Case Studies
    • Cab Designer® Tool
    • COVID-19
    • AIA Courses
  • Careers
  • Contact Us
  • USA Portal